Frequently Asked Questions

We have tried to make booka.me simple and easy. Answers to your questions can be found below.
If not, please use our contact form and we'll get right back to you.

WHAT IS BOOKA.ME?

Booka.me allows users to find and book appointments online from anywhere and at anytime.

IS BOOKA.ME FREE?

Yes. You may book appointments for free, 24/6 365 days a year.
For your business you can take up to 20 appointments a month for free. If you need to take more than 20 appointments per month, or need digital billing, you have the option to upgrade your account for $29.00/month. And the first month is free while you're giving us a test drive. See our pricing page for more detail.

HOW DOES IT WORK?

booka.me is easy and intuitive. Please see:

Help pages for business accounts

Service Providers, please visit our blog for more how-to's and tips on how to best use booka.me

Help pages for client accounts

for help on how to use booka.me

WHY IS MY FAVORITE HAIRDRESSER, SPA, TIRE GUY, ETC NOT ON BOOKA.ME?

Booka.me is a user-driven service. If a business or provider is not listed, we rely on
businesses or customers to add their own data. It's easy.

WHY ARE SOME OF MY APPOINTMENTS NOT IMMEDIATELY CONFIRMED?

Booka.me encourages businesses to enable instant confirmation of appointments.
However, some of our business customers have said that they would like to confirm
certain appointments themselves. In these cases, you are NOT CONFIRMED
until you receive an email from Booka.me or the status on your calendar says "confirmed."

CAN I CANCEL APPOINTMENTS?

Yes, of course. Each business has defined their cancellation policies which could include
a penalty charge. If cancelling within 24 hours of an existing confirmed appointment, we recommend
you also contact the business directly.

WHAT HAPPENS IF TWO PEOPLE REQUEST THE SAME APPOINTMENT AT THE SAME TIME?

Booka.me is a real-time scheduling program so the first person to complete their appointment request is granted the appointment.

WHY ARE ONLY SOME APPOINTMENT TIMES AVAILABLE?

Businesses and providers can choose to make their entire calendar available to the public or only key open appointments. If you like and use the Booka.me service, be sure to encourage your provider to make more appointments available.

CAN I USE MY MOBILE PHONE TO BOOKA.ME?

Yes. We have iPhone and Android apps. Download them from the App Store or Google Play markets.

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